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Customer had No Heat

Posted by D Keller in Helpful Tips on March 17, 2010 | no responses

Problem:

Customer had no heat and noticed compressor was not coming on.

Solution:

When the JDK technician inspected the customer’s system, he was able to observe the malfunction. The problem was a faulty dual capacitor and the solution was to replace the capacitor, which he did immediately since he had the part on his truck.

Compressor

Result:

The compressor comes on in heat and the system works properly now.

Time Required:

Ten minutes to locate and fix problem. Total time required including system check: 45 minutes.

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